Research

January 19, 2020

From ‘Bricks to Clicks’: Are You Ready for the Retail Revolution?

Looking through the modern lens of how mobile technology throughout the retail landscape can enable personalized experiences on an omnichannel basis, SOTI has carried out research among 4,000 consumers in the U.S., UK, Germany and Sweden, to gauge their opinions on these trends and the solutions driving them. 

January 11, 2020

54 Technology Trends to Watch in 2020

In order to help demystify and simplify the outlook for 2020, ABI Research analysts have identified 35 trends that look set to be influential in the shaping of the market and 19 others that, although attracting huge amounts of speculation and commentary, look likely to be less influential or struggle to impact the market in any way in 2020.

January 05, 2020

Retail 2030 Futures Report

The future retail business model will not be a value chain, but a set of application layers, from curation or digital merchandising to payments to data analytics. Choosing which of these to compete in, and which to partner or outsource, will be at the heart of strategy. Joining them up to complete a flawless customer journey is the key to execution. - From the Retail Exchange UK

December 29, 2019

Deloitte Insights Technology, Media, and Telecommunications Predictions 2020

December 14, 2019

RIS Software Leaderboard 2020 - Customer Satisfaction Matters

Latest 2020 RIS News Software Leaderboard, a Favorite Annual Report: Top 20 Retail Software Vendors; Top Tier-One & Mid-Size Vendors; Top Vendors in Grocery, Apparel & Specialty; Top Vendors in Customer Satisfaction. 

December 08, 2019

Global Retail Main Streets 2019 - The Most Expensive Shopping Streets Revealed - Cushman & Wakefield

Main Streets Across the World – now in its 31st year – ranks high streets worldwide by their prime rental value. Combining insight on retail trends with a unique global proprietary data set of 448 high street retail rents, Cushman & Wakefield ranks the top shopping streets by their prime rental value. Great set of retail data. 

December 01, 2019

2020 Shopper Study - Zebra Technologies

Retail’s digital disruption continues to ripple through the industry, influencing shopper’s opinions and expectations across categories. Though satisfaction is up overall, data shows a disconnect between how retailers and shoppers perceive the shopping experience. Customers have little sympathy for the behind-the-scenes headaches of operating both online and in store retail.     - From Zebra Technologies

November 23, 2019

The consumer products bifurcation - Deloitte Insights

Opportunities to accelerate growth and “future proof” in the face of a potential recession. With disruption dramatically changing the consumer goods’ landscape, and indicators pointing to a slowdown, consumer products companies today face a new set of strategic issues. - From Deloitte Insights

November 17, 2019

The 2019 AT Kearney Global Retail Development Index - A Mix of New Consumers and Old Traditions

Global retailing today is defined by paradox. This year’s A.T. Kearney 2019 Global Retail Development Index found that national, regional, and local realities—from Internet connectivity to the availability and cost of labor—continue to shape retail development around the world. That said, economic development and trade policy are still the largest factors in shaping global retail growth. 

November 09, 2019

USA Retail Holiday and Seasonal Trends - Winter Holidays - NRF

USA holiday shoppers plan to spend 4% more this year. Consumers say they will spend an average of $1,047.83 this holiday season. Shoppers between the ages of 35 and 44 plan to spend the most at $1,158.63. – From NRF News

November 03, 2019

Forrester's Predictions 2020 - On The Precipice Of Far-Reaching Change

Predictions 2020 covers: Artificial intelligence (AI), Automation, B2B marketing, B2C marketing and personalization, Customer experience, Cybersecurity, Data and privacy, Future of work, Regulatory trends, Values-driven consumers, and More. 

October 27, 2019

The Internet Of Things: Finally Finding A Home In Retail? - RSR Research

Retail Winners ascribe higher value to virtually every current IoT capability we put before them: from interacting with customers outside the store to tracking their activities once nearby - all the way into the myriad ways they can improve shoppers’ experiences once within the store’s four walls.

October 20, 2019

Global Competitiveness Report 2019: How to end a lost decade of productivity growth

From the World Economic Forum, the top 10 competitive global economies. The global economy is ill-prepared for a downturn after a lost decade for productivity-enhancing measures. Finding a balance between technology integration and human capital investments will be critical to enhancing productivity. Enhancing competitiveness is still key for improving living standards.

October 13, 2019

Consumer View Fall 2019 - Keeping up with Gen Z

For the Fall 2019 Consumer View report, NRF took a look at Generation Z, and found that these young consumers hold significant buying power. Members of Gen Z (born 1995 and later) are still mostly in their teen and pre-teen years, but they’re already exerting influence over household family spending and shopping behavior.

October 05, 2019

Top 18 Trends 2020 - Trend Hunter

A favorite Trend Hunter Annual Report - Although this report is titled Top 18 Trends for 2020, its implications go much further into the future. Each top trend has been paired to an overarching Megatrend, a broader Insight and a Workshop Question to help you brainstorm for success in the next 3-5 years. Get Ready to Create the Future