51% of the world — 3.8 billion people — were internet users last year, up from 49% (3.6 billion) in 2017. Seven out of 10 of the world’s most valuable companies by market cap are tech companies. E-commerce is now 15% of retail sales.
The 2019 USA National Retail Security Survey (NRSS) tells a story of a dramatically changing retail risk landscape, with new threats and challenges being met at each turn with new loss prevention tools. Progress is being made, but LP teams continue to face setbacks and challenges with new and expanding areas of threat. From NRF news and the University of Florida.
Changing our behaviour? Ageing people? Necessity not choice? New illnesses, tired planet? The left behind? Work-life balance in the age of automation? Will we enjoy the ride? More tension? Where are we heading? How safe will we feel? Great trends presentation from George Tilesch, Chief Strategy & Innovation Officer at Lpsos
The past five years have been ones of unprecedented success for the private equity industry. During that span, more money has been raised, invested and distributed back to investors than in any other period in the industry’s history. Private investment in general, and private equity in particular, seems to be on a secular penetration curve that has no end in sight. Yet, there are also some cautionary notes to sound.
In the store of the future, the manager will still be analytical and decisive, managing a complex environment, but her responsibilities will stretch across the company, the store, and any shoppers seeking assistance. See the many ways traditional retailers could employ artificial intelligence, augmented reality, virtual reality and even robotics to enhance the shopper experience. - From the Coca Cola Retailing Research Council
With consumers holding the power and with retail experiencing a year of transition, what will retailers need to do to position themselves on the right side of the tipping point? From Deloitte, six strategies to help retailers navigate industry disruption.
Grocers are focused on customer convenience and are working to create seamless shopping experiences by investing in autonomous vehicle delivery, new distribution networks to speed up delivery times and smaller, more curated stores.
Good result is a fresh look at the 50 most international retailers based on their operations at the start of 2018. So, who is the No. 1 retailer in the world today? Not long ago, that question was relatively easy to answer.Good summary & list NRF STORES and Kantar.
No matter how you look at it, Merchandising is the core of retailing. Merchants increasingly rely on technology and worry less about “merchant princes” as the arbiters of taste. This begs the eternal question: how do we blend the art of merchandising with its scientific underpinnings? And has the nature of the “art” changed with the times? -- From RSR Research
This ECR Europe report by Adrian Beck from the University of Leicester is focussed upon quantifying the risks associated with three forms of self-scan and checkout technology (SCO): Fixed (the consumer scans at a designated machine) Scan and Go (the consumer is provided with a scan gun by the retailer) and Mobile Scan and Go (the consumer users their own mobile device to scan items). Great read.
The good news is shoppers really like the BOPIS service when it is offered (4.40 out of 5-point scale where 5 is Extremely Satisfied and 1 is Extremely Dissatisfied). The bad news is there are wide disparities in the ratings across USA retailers due to issues of execution of the process. - IHL Research
The Future of Retail special report, published in The Times, explores the trends and technologies shaping the industry, from omni-channel retailing, to personalised subscription services. It covers the rise of modest fashion and how a career in retail can be transformed to cut staff turnover. From a UK POV great global lessons.
This year’s annual list of best companies to work for features Hilton in the top spot. But the companies on this list belong to a variety of industries, from grocery chains to tech organizations.First retailer is at No.3 and not a surprise.
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