Tony D'Onofrio
Research
- April 13, 2019
29th Annual Retail Technology Study: Retail Accelerates
In this report, RISNews, benchmarks 81 core retail technologies that are essential for retail success. Review the hottest technologies that retailers are implementing in 2019 and match it against your tech stack.- April 07, 2019
Mastering The Art Of Merchandising In The Technology Age
No matter how you look at it, Merchandising is the core of retailing. Merchants increasingly rely on technology and worry less about “merchant princes” as the arbiters of taste. This begs the eternal question: how do we blend the art of merchandising with its scientific underpinnings? And has the nature of the “art” changed with the times? -- From RSR Research
- March 31, 2019
Self-Checkout in Retail: Measuring the Shrink Losses
This ECR Europe report by Adrian Beck from the University of Leicester is focussed upon quantifying the risks associated with three forms of self-scan and checkout technology (SCO): Fixed (the consumer scans at a designated machine) Scan and Go (the consumer is provided with a scan gun by the retailer) and Mobile Scan and Go (the consumer users their own mobile device to scan items). Great read.
- March 23, 2019
BOPIS State of the Industry - IHL Research
The good news is shoppers really like the BOPIS service when it is offered (4.40 out of 5-point scale where 5 is Extremely Satisfied and 1 is Extremely Dissatisfied). The bad news is there are wide disparities in the ratings across USA retailers due to issues of execution of the process. - IHL Research
- March 16, 2019
Raconteur Future of Retail 2019
The Future of Retail special report, published in The Times, explores the trends and technologies shaping the industry, from omni-channel retailing, to personalised subscription services. It covers the rise of modest fashion and how a career in retail can be transformed to cut staff turnover. From a UK POV great global lessons.
- March 02, 2019
Fortune 100 Best Companies to Work For 2019
This year’s annual list of best companies to work for features Hilton in the top spot. But the companies on this list belong to a variety of industries, from grocery chains to tech organizations.First retailer is at No.3 and not a surprise.
- February 23, 2019
World's 50 Most Innovative Companies 2019
Fast Company 2019 ranking of the businesses making the most profound impact on both industry and culture showcases a variety of ways to thrive in today’s volatile world. Multiple retailers on this list.
- February 16, 2019
The Post-Digital Era is Upon Us. Are You Ready for What's Next?
Companies are taking their first steps in a new world—one that tailors itself to fit every moment. It’s a world where products, services, and even people’s surroundings are customized, and where businesses cater to the individual in every aspect of their lives, shaping the very realities they live in. -- Accenture Technology Vision 2019
- February 10, 2019
The coming AI revolution in retail and consumer products
Adoption of AI-driven intelligent automation in the retail and consumer products industries is projected to leap from 40 percent of companies today to more than 80 percent in three years.
- February 02, 2019
The Global Risks Report 2019
Global risks are intensifying but the collective will to tackle them appears to be lacking. Instead, divisions are hardening. The world’s move into a new phase of strongly state-centred politics. Technology continues to play a profound role in shaping the global risks landscape. - World Economic Forum
- January 26, 2019
Global Powers of Retailing 2019
The world’s Top 10 retailers contributed 31.6% share to the Top 250’s total retail revenue in FY2017, an increase of 0.9% point year-on-year. The top three retailers maintained their positions, while Amazon jumped up two positions to No. 4 with the highest retail revenue growth of 25.3%. From Deloitte, a favorite annual report.
- January 19, 2019
16th Annual Store Experience Study 2019: Doubling Down on Transformation
USA retail sales were up close to 6.0% after a 4.5% increase in 2017. Enterprise IT spending (which is a term used to describe overall IT spending) is expected to grow 5.2% (last year’s increase was 5.6%) and store IT spending is expected to grow 5.4% (5.8% last year). What tech will lead in 2019? A favorite annual report.
- January 11, 2019
10 Retail Trends for 2019
We expect 2019 will not be the year of retail apocalypse or even decline. Instead, it will be a year of reinvention — for the retail sector as a whole and for physical stores in particular. From Coresight Research Ten Retail Trends for 2019
- January 06, 2019
Prime Challenge – How Amazon Prime Has Changed Retailing
This new IHL consumer research study highlights the Amazon Prime challenge and how retailers need to align their stores and execution to why consumers continue to come to their stores. IHL also offers 4 specific solutions that retailers must have in place to succeed going forward.
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It is a Small World
Continuing our journey to learn something new, we travel to the War Rooms Museum in London England. The Churchill War Rooms is a secret underground headquarters which offers a fascinating glimpse into Britain's wartime operations, featuring the Map Room, Cabinet Room, and Churchill's office, all preserved as they were on the day the lights went out in 1945.
In the underground Cabinet Room Churchill and his key ministers and advisers would meet with the Chiefs of Staff to make important decisions about the course of World War II. Churchill was known to push his military chiefs far beyond their comfort zones, so it was likely to be a place of tension and confrontation.
The War Rooms were a top-secret location, with strict security measures and a focus on maintaining confidentiality, even down to the typewriters being noiseless. A tiny room disguised as a toilet was used for secret conversations between Churchill and the US President.
You can find some poignant graffiti, including a hand-drawn image of Adolf Hitler, in the Chief of Staff meeting room. To alleviate the health problems associated with working underground for prolonged periods of time, staff had to strip to their underwear, put on protective goggles and stand in front of portable sun lamps.
Churchill’s leadership lessons emphasize unwavering resolve, inspiring communication, and the importance of character and conviction, particularly during times of crisis. Visiting his War Rooms was inspirational.
As he also famously said, “a pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.” My glass for visualizing success has always been half-full. What you visualize and action through continuous learning is what you will ultimately achieve. Believe in yourself and your dreams. Failure is never final. Reset, keep calm, and always carry on.
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