Tony D'Onofrio
Research
- July 26, 2021
The Shopper Speaks: 8 ideas for focusing on returns
Online returns more than doubled in 2020 from 2019. Ecommerce accounted for $565 billion, or 14%, of total U.S. retail sales. Plus, approximately $102 billion of merchandise purchased online was returned. -from Digital Commerce 360
- July 19, 2021
Life Reimagined: Mapping the motivations that matter for today's consumers
Global consumers have new motivations beyond price and quality. They are ready to abandon brands that don’t support their reimagined values. And to pay more to those that do. - From Accenture
- July 12, 2021
The Future Shopper Report 2021
A deep dive into 17 international markets and 28,000+ consumers to uncover how the global online shopper is shaping the future of commerce and how businesses need to respond to win online. -from Wunderman Thompson Commerce
- July 05, 2021
Evolution of How Consumers Shop -RIS News
The powerful combination of digital shopping and brick-and-mortar stores creates a multiverse of options for consumers. When executed effectively, a comprehensive omnichannel strategy creates a flywheel effect for retailers that drives sales and consumer loyalty to new levels, a phenomenon demonstrated by successes from such omni-commerce leaders as Target, Walmart, Lowe’s, Best Buy, and Kroger.
- June 27, 2021
PwC's Global Consumer Insights Survey 2021- The global consumer: Changed for good
The COVID-19 pandemic has been one of the greatest health crises in modern history. As consumers pivoted and adopted new habits, business leaders whether changes would be fleeting or permanent. Now PwC's June 2021 Global Consumer Insights Pulse Survey reveals that the changes are sticking - signifying a historic and dramatic shift in consumer behavior.
- June 21, 2021
The Shopper Speaks: Who is the post-COVID apparel shopper? - Digital Commerce 360
2020 online apparel sales totaled $240.71 billion, which was down 20.3% from $301.84 billion in 2019. There is room for a comeback and two questions remain: how much and how quickly?
- June 14, 2021
Retailers Reflect on the Future of Stores
As most industry folks know, stores are not dying but stores are evolving. According to multiple sources, approximately 75% of global retail sales will still take place in store in 2024. And many retail pundits predict a “retail renaissance” period with people flocking to stores over the coming years. -from Rethink Retail
- June 07, 2021
How to End the Global Pandemic in 2022
The COVID-19 recovery will be driven by disease progression, de-averaged economic Impact, government policies, and business and public responses. – From BCG Executive Perspectives
- May 31, 2021
A new era for RFID in retail -Accenture
The majority of retailers (80%) said the benefits of RFID cannot be replicated by another technology. Retailers that have fully adopted RFID are reporting more than 10% ROI compared to 9.2% two years ago. Opportunities remain to continue to unlock value from RFID and deliver on promises made to customers. Accenture has studied RFID in retail for eight years. It is here to stay, and it’s growing. -from Accenture
- May 24, 2021
2021 RIS News Retail and Consumer Goods Analytics Study – Where do we go from Here?
For 2021, executives were much more optimistic, with popular responses of recovering, hopeful, stable, and transformational, demonstrating a commitment to moving forward and evolving their businesses for the long term rather than scurrying to address the immediate needs.
- May 17, 2021
Jack Hayes 33rd Annual USA Retail Theft Survey
Over 184,000 shoplifters and dishonest employee apprehensions in 2020 by just 22 large retailers, who recovered over $81 million from these thieves. The average shoplifting case value increased 13.0% and the average dishonest employee case value increased 3.8% over 2019.
- May 10, 2021
Winning Retailers – What Characteristics Separate Winning Retailers from Competitors -IHL Group (ihlservices.com)
There can be many definitions of what a winning retailer might be, but for this research we defined a winner for 2020 as a retailer that saw a total sales increase of 10% or more. Our purpose here is to highlight certain characteristics of winning retailers from a study we completed with RIS News called “Store Matters”, where we looked at retailer’s current technology installs and plans for the future.
- May 02, 2021
When Will Retail Recover? The Consumer’s Voice
While the US is ready to boom 12 months post COVID, the rest of the world is 3-12 months behind in recovery according to our recent consumer study. It was February/March of 2020 when much of the world economy came to a screeching halt due to COVID-19. Politicians deemed some retailers as “essential” and others “non-essential” leading to a $285b USD transfer of wealth from non-essential retailers to essential retailers worldwide and a $250b transfer of wealth from small retailers to larger companies. -from IHL Group
- April 25, 2021
Deloitte Global Powers of Retailing 2021
Aggregate retail revenue for the Global Powers of Retailing Top 250 companies was US$4.85 trillion in FY2019. A new section provides a short preview looking at how the COVID-19 pandemic has impacted the retail revenue growth of the Top 25 global retailers. A favorite annual report.
- April 19, 2021
Robots in Retail: Examining the Autonomous Opportunity
73% of large retailers say the importance of using robotics in warehouses or distribution centers has increased due to factors that emerged during the pandemic. 47% of retailers will be involved with an in-store robotics project within the next 18 months. -from braincorp.com
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It is a Small World
“Life is either a daring adventure or nothing.” – Helen Keller
Continuing our global journey to learn something new, we travel to Rio De Janeiro in Brazil. Located in Guanabara Bay, this city got its name in January 1502 when Portuguese explorers thought they found the mouth of a large river. Literally the name means “January River.”
The Carnival in Rio is world famous with 2 million taking the streets every day. Incidentally, the word “carnival” comes from Latin and it means “to remove the meat.” It refers to an era where Roman Catholics would indulge in one last day of dancing, drinking, and general fun (eating lots of meat) before the start of Lent, a period of abstinence in the run up to Easter.
The now famous Copacabana beach in Rio did not always have this name. The region was originally called Sacopenapã, a name of Tupi origin that was given by fishermen who passed through there. Over time, a chapel was built in the area with the image of Our Lady of Copacabana, brought by Bolivians. And the origin of the name “Copacabana” comes from the expression kota kahuana, from the Aymara language, which means 'view of the lake'.
This picture is me in front of the new seventh wonders of the world, Christ the Redeemer, on a very foggy day. Located on top Mount Corcovado, it was completed in 1931. The outstretched arms span 28 meters (92 feet). Getting up that mountain on a rainy day was an adventure. They tell me the view is spectacular….
Don’t put off living until tomorrow for too quickly there will not be enough of those days left to enjoy. Dare to be more adventurous for life is one sweet ride when you open your mind to endless possibilities.
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Brilliant Research
UK Retail Crime Survey 2025
Violence and abuse ballooned, rising by over 50% in the past year and 340% since 2020. Levels are now at over 2,000 incidents every single day, the highest rate ever recorded in our crime survey. The total cost of retail crime including crime prevention now sits at a colossal £4.2 billion, of which £2.2 billion is a direct result of customer theft. - From British Retail Consortium (BRC) Read more
Smart Infographic
50 Science Fiction Technologies and How Long They Took to Become Reality
List of 50 real-life technologies to showcase their journey from imaginative concept to tangible reality and explore how long it took to bring these futuristic ideas to life. - From Infographic Journal
Insightful Videos
Why Food Prices Are Still So High In The U.S. -CNBC
As inflation cools considerably, prices for items like gasoline, used cars and energy have all declined accordingly. But food prices continue to outpace inflation, increasing by 28% since 2019. Read more
