Born in 1995 or later, they are projected to be 2.56 billion strong by 2020. They have grown up in a fluid digital world in which the boundaries between their physical and online lives have converged. Having 24/7 access to information and digital resources has made them more educated, knowledgeable and self-reliant in deciding which products and services to choose or brands to support.
The race is on to see who can adopt the latest tools to best understand their target customers and deliver personalized experiences that flow seamlessly across channels — matched with fast, flexible fulfillment — to gain an analytics fueled advantage. Includes areas of AI/Machine Learning exploration.
An asteroid did not strike planet retail, but competitive pressures and changing consumer behavious are causing radical changes to antiquated business models. Includes top 10 tech strategies and obstacles next 18 months. A favorite annual report.
A look back at the Zebra shopper study findings over the past 10 years reveals that shoppers’ in-store satisfaction has increased somewhat. However, consumers –particularly Millennials – feel they are better connected to product infomation than sales associates.. Agree with consumers.
Finland is top of the world for happiness, according to the World Economic Forum Happiness Report 2018. Cites six significant factors which contribute to happiness; GDP per capita, social support, life expectancy, freedom to make life choices, generosity and corruption levels
A sea change is clearly taking place in the retail market—but it is not the retail apocalypse. In Deloitte's view, it is instead a renaissance—driven by huge shifts in economics, competition, and consumer access to options, all fueled by exponential advancement in technology.
This year saw the highest-ever jump to a record level of CEO optimism in global economic growth over the next 12 months. However, this burst of positivity regarding the macro economy does not translate into an equivalent surge of confidence in their own organisations’ growth prospects. From PwC research.
Reducing product costs is the key business initiative for 2018. Apparel companies are looking to business intelligence and analytics to glean ever more information. The average technology budget in 2017 came in at around 8 percent of total revenue. - Apparel Magazine Research
As measured by number of shoppers, Amazon Fashion is neck and neck with Target as the second-most-shopped apparel retailer in the US. The six takeaways from Fung Retail Tech.
Today’s grocery business will be virtually unrecognizable a decade from now. Grocers can learn from markets that are further along on the learning curve.The most successful grocers will be those that invest to offer an omnichannel experience without losing sight of their unique value proposition and what they stand for in the customer’s mind.
Latest USA analysis on USA economy across multiple metrics. Shopping center fundamentals reflect an industry that has found stability while shifting and adapting to a new generation of consumers and their preferences.
For the first time since the inception of the Brand Finance Global 500 study, technology brands claim all top 5 places in the league table. Amazon now world's most valuable brand according to Brand Finance Global 500 Report.
A favorite annual Fortune report. Is your company on this list? No surprises in Top 10. Break out leaders by industry including retail.
It is a transformative time in retail. The shopper is clearly in the driver’s seat, enabled by technology to remain constantly connected and more empowered than ever before to drive changes in shopping behavior. From Deloitte, a favorite annual retail report.
Retailers plan to increase their overall Enterprise IT spending for the coming year by 5.6%, which is up from last year’s 4.5%. They expect to increase their Store IT spending by 5.8%, which is up from last year’s 4.7%. - RIS / IHL study
Page 20 of 33