Tony D'Onofrio
Research
- September 20, 2021
Retail Statistics 2021: the 100 Most Insightful Stats You Shouldn’t Ignore
Around 85% of Americans have said that Covid-19 impacted their shopping habits in some way, including reduced overall spending, increased online shopping, and increased use of delivery services.
- September 13, 2021
2021 Holiday Retail Forecasts and Predictions
KPMG expects that 2021 holiday sales for U.S. retailers will be 7% higher than last year’s; The 7% growth is almost double the retail industry’s historical annual growth rate. Surveyed U.S. retail executives expect 2021 e-commerce holiday sales to grow 35% compared to the prior year. Retail execs anticipate that 2021 holiday sales will represent on average of 35% of their company’s total annual sales. -from RIS News
- September 06, 2021
Supply Chain Technology Study 2021 - Preparing for the Supply Chain of Tomorrow
To future-proof retail supply chains against the inevitable next round of disruptions, retailers are devoting 30% of their overall tech budgets to improving overall supply chain capabilities. The most future-forward technologies that show the highest levels of retailer interest are robotic automation — robots for picking and packing (20%), drone or self-driving customer delivery (16%), and robots/computer vision for shelf stock monitoring (16%). Dark stores (16%) also appear on the emerging tech list. -from RIS News
- August 30, 2021
Top 10 Touchless Trends to Watch
2021 Retail Technology Purchases Plans by Sector. Stores more important than ever, but great changes are happening. Labor shortages. Inflation in wages / product costs. Chip shortages. Customer pickier, want removal of friction. Great inefficiencies due to COVID-19. -from IHL Group
- August 23, 2021
NRF 2021 USA Retail Security Survey
Despite the many new avenues for shrink, the overall rate of USA retail shrink remained relatively steady compared with 2019. While that can be seen as good news, it is worth noting that it remains above the five-year average. The shrink rate also seems to cut a fairly wide swath across retailers, with fewer keeping their shrink rates below 0.5%.
- August 16, 2021
Retail's Shakeout and Growth Story
The True USA Story of Store Openings and Closing. For each company closing stores, 4.2 are opening stores. Retail growth is accelerating. Labor, product, and chips are major constraints. Chain retailing has mostly right-sized. - From IHL Services Group
- August 09, 2021
33 Statistics Retail Marketers Need to Know in 2021 -Invoca Blog
81% of retail shoppers conduct online research before buying. In 2021, US retailers will spend $35.48 billion on digital ads. This is a 25% projected increase from 2020. The average cost for a retail lead is $34. The average conversion rate for a retail lead is 3%.
- August 02, 2021
The eBook: Retail Commerce In Context
RSR's goal in their most recent study was to understand how well retailers have been able to pivot to a digital-first world, the challenges they face, the opportunities nascent in the marketplace, and how their technology portfolios are able to support these shifts profitably? -from RSR Research
- July 26, 2021
The Shopper Speaks: 8 ideas for focusing on returns
Online returns more than doubled in 2020 from 2019. Ecommerce accounted for $565 billion, or 14%, of total U.S. retail sales. Plus, approximately $102 billion of merchandise purchased online was returned. -from Digital Commerce 360
- July 19, 2021
Life Reimagined: Mapping the motivations that matter for today's consumers
Global consumers have new motivations beyond price and quality. They are ready to abandon brands that don’t support their reimagined values. And to pay more to those that do. - From Accenture
- July 12, 2021
The Future Shopper Report 2021
A deep dive into 17 international markets and 28,000+ consumers to uncover how the global online shopper is shaping the future of commerce and how businesses need to respond to win online. -from Wunderman Thompson Commerce
- July 05, 2021
Evolution of How Consumers Shop -RIS News
The powerful combination of digital shopping and brick-and-mortar stores creates a multiverse of options for consumers. When executed effectively, a comprehensive omnichannel strategy creates a flywheel effect for retailers that drives sales and consumer loyalty to new levels, a phenomenon demonstrated by successes from such omni-commerce leaders as Target, Walmart, Lowe’s, Best Buy, and Kroger.
- June 27, 2021
PwC's Global Consumer Insights Survey 2021- The global consumer: Changed for good
The COVID-19 pandemic has been one of the greatest health crises in modern history. As consumers pivoted and adopted new habits, business leaders whether changes would be fleeting or permanent. Now PwC's June 2021 Global Consumer Insights Pulse Survey reveals that the changes are sticking - signifying a historic and dramatic shift in consumer behavior.
- June 21, 2021
The Shopper Speaks: Who is the post-COVID apparel shopper? - Digital Commerce 360
2020 online apparel sales totaled $240.71 billion, which was down 20.3% from $301.84 billion in 2019. There is room for a comeback and two questions remain: how much and how quickly?
- June 14, 2021
Retailers Reflect on the Future of Stores
As most industry folks know, stores are not dying but stores are evolving. According to multiple sources, approximately 75% of global retail sales will still take place in store in 2024. And many retail pundits predict a “retail renaissance” period with people flocking to stores over the coming years. -from Rethink Retail
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There will be an Answer - Let it Be
Continuing our journey to learning something new, our next stop is the Rock N Roll Hall of Fame in Cleveland Ohio. This city was named after Moses Cleaveland, a surveyor from Connecticut who founded Cleveland in 1796 while surveying the Western Reserve.
Cleveland would go on to have the first electrified public square in 1879 (thanks to Charles Brush and his arc lamp), and become home to General Electric in 1892. It is also the city with the first indoor mall opening in the country in 1890.
Standing over Public Square is the Terminal Tower which when it opened in 1928, was the second tallest building in the United States. And if you needed some super inspiration, remember that Cleveland is where Superman was created by Jerry Siegel and Joe Shuster in the early 1930s.
Today, Cleveland is the home of the Rock & Roll Hall of Fame. The city’s own radio disc jockey Alan Freed both coined the term "rock and roll" and heavily promoted the new genre—and that Cleveland was the location of Freed's Moondog Coronation Ball, often credited as the first major rock and roll concert.
This photo is from the Rock & Roll of Fame featuring one of my favorite songs from the Beatles. “And when the night is cloudy there is still a light that shines on me. Shine until tomorrow, let it be.”
Categories
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Retailers' Blind Spot for Holiday 2024
When asked about their top holiday concerns for 2024, retailers revealed a continued reliance on historical data for critical decisions, rather than leveraging current consumer feedback. Key uncertainties revolve around promotional strategies, understanding item volume drivers, and the potential impact of inflation. The outcome of the holiday season remains unpredictable, even from these insider’s perspectives. - From First Insights Read more
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