Tony D'Onofrio
Research
- November 22, 2021
7 Technologies Winning Retailers Are Prioritizing For 2022
There are very stark differences between retailers that are winning coming out of COVID and those that simply surviving at this point. What are those differences? How are they thinking differently? It’s not just more IT spend, but it is how and where it is being spent that is making the difference. -from IHL Group
- November 15, 2021
Forrester Predictions 2022
Disruption has ensued since the dawn of the digital era — but it exploded in intensity and breadth starting in 2020. In 2022, we’ll see a shift to modern application development and industry-specific clouds that will shake up the cloud service provider market. In 2022, the automation market will see more robotics, new AI vendors, and new frameworks.
- November 08, 2021
Great Attrition or Great Attraction? The Choice is Yours
A record number of employees are quitting or thinking about doing so. The pandemic has irrevocably changed what people expect from work. But our research suggests that leaders aren’t listening to their employees nearly enough. Don’t be one of these leaders. -from McKinsey & Company
- November 01, 2021
Grocery Tech Trends Study 2021 - Every Challenge Brings Opportunity
While the store is still the center of the grocery universe, how it is utilized is quickly pivoting. Over the next 12 months a quarter of grocers plan major click-and-collect and curbside investments, as they look to cater to consumers that prefer a contactless shopping experience. -from RIS News
- October 25, 2021
KPMG 2021 Consumer & Retail CEO Outlook Survey
A total of 74% plan to increase investment in new disruption-detection and innovation processes. Joining industry consortia focused on development of innovative technologies is on the agenda for 64%. More than half (58%) are looking to make their products and services available via an online-platform provider, including social media. And about one third (32%) will partner with third-party data providers.
- October 18, 2021
McKinsey The Next Normal: Emerging Stronger from the Coronavirus pandemic
Check out COVID-19 Implications for Business Section. We’re all tech executives now, to some extent. Across industries, competitive differentiation today emerges from superior digital capabilities and technology endowment, more agile delivery, and a progressively more tech-savvy C-suite.
- October 11, 2021
Bain & Company Technology Report 2021
Welcome to the new tech economy. Technology-fueled growth across all sectors is poised to accelerate. Tech-tonic Equity Shifts. The Case for Big Tech M&A. Tech Venture Capital Surges. SaaS is Spurring the Next Cycle of Software Super Performance.
- October 04, 2021
The Future of Commerce 2025
Statistics show that global e-commerce revenues are expected to reach more than $2.7 trillion in 2021 and will continue to rise to $3.4 trillion in 2025. The Covid-19 pandemic forced brands to reimagine their approach to the commerce experience, both in-stores and online. As brands begin to integrate new digital touch points as part of their buyer's journey, it is important they keep their finger on the pulse of innovation or they may fall behind the curve. -from Rethink Retail
- September 27, 2021
Sounding the Alarm – How Rapid Adoption of IoT Devices is Compromising Retail Security
32% of retailers admitted to rolling out technology without the same rigor and safeguards they normally would due to the rush and desire to capture sales during the pandemic. Only 61% of retailers consistently use hardware level security, and even fewer follow all security best practices. -from IHL Group
- September 20, 2021
Retail Statistics 2021: the 100 Most Insightful Stats You Shouldn’t Ignore
Around 85% of Americans have said that Covid-19 impacted their shopping habits in some way, including reduced overall spending, increased online shopping, and increased use of delivery services.
- September 13, 2021
2021 Holiday Retail Forecasts and Predictions
KPMG expects that 2021 holiday sales for U.S. retailers will be 7% higher than last year’s; The 7% growth is almost double the retail industry’s historical annual growth rate. Surveyed U.S. retail executives expect 2021 e-commerce holiday sales to grow 35% compared to the prior year. Retail execs anticipate that 2021 holiday sales will represent on average of 35% of their company’s total annual sales. -from RIS News
- September 06, 2021
Supply Chain Technology Study 2021 - Preparing for the Supply Chain of Tomorrow
To future-proof retail supply chains against the inevitable next round of disruptions, retailers are devoting 30% of their overall tech budgets to improving overall supply chain capabilities. The most future-forward technologies that show the highest levels of retailer interest are robotic automation — robots for picking and packing (20%), drone or self-driving customer delivery (16%), and robots/computer vision for shelf stock monitoring (16%). Dark stores (16%) also appear on the emerging tech list. -from RIS News
- August 30, 2021
Top 10 Touchless Trends to Watch
2021 Retail Technology Purchases Plans by Sector. Stores more important than ever, but great changes are happening. Labor shortages. Inflation in wages / product costs. Chip shortages. Customer pickier, want removal of friction. Great inefficiencies due to COVID-19. -from IHL Group
- August 23, 2021
NRF 2021 USA Retail Security Survey
Despite the many new avenues for shrink, the overall rate of USA retail shrink remained relatively steady compared with 2019. While that can be seen as good news, it is worth noting that it remains above the five-year average. The shrink rate also seems to cut a fairly wide swath across retailers, with fewer keeping their shrink rates below 0.5%.
- August 16, 2021
Retail's Shakeout and Growth Story
The True USA Story of Store Openings and Closing. For each company closing stores, 4.2 are opening stores. Retail growth is accelerating. Labor, product, and chips are major constraints. Chain retailing has mostly right-sized. - From IHL Services Group
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It is a Small World
Continuing our journey to learn something new, we travel to the War Rooms Museum in London England. The Churchill War Rooms is a secret underground headquarters which offers a fascinating glimpse into Britain's wartime operations, featuring the Map Room, Cabinet Room, and Churchill's office, all preserved as they were on the day the lights went out in 1945.
In the underground Cabinet Room Churchill and his key ministers and advisers would meet with the Chiefs of Staff to make important decisions about the course of World War II. Churchill was known to push his military chiefs far beyond their comfort zones, so it was likely to be a place of tension and confrontation.
The War Rooms were a top-secret location, with strict security measures and a focus on maintaining confidentiality, even down to the typewriters being noiseless. A tiny room disguised as a toilet was used for secret conversations between Churchill and the US President.
You can find some poignant graffiti, including a hand-drawn image of Adolf Hitler, in the Chief of Staff meeting room. To alleviate the health problems associated with working underground for prolonged periods of time, staff had to strip to their underwear, put on protective goggles and stand in front of portable sun lamps.
Churchill’s leadership lessons emphasize unwavering resolve, inspiring communication, and the importance of character and conviction, particularly during times of crisis. Visiting his War Rooms was inspirational.
As he also famously said, “a pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.” My glass for visualizing success has always been half-full. What you visualize and action through continuous learning is what you will ultimately achieve. Believe in yourself and your dreams. Failure is never final. Reset, keep calm, and always carry on.
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J.P. Morgan Research has lowered its estimate for 2025 real GDP growth due to heightened trade policy uncertainty, the effect of existing tariffs and retaliatory measures by foreign trading partners. Real GDP growth is now expected to be 1.6% for the year, down 0.3% from previous estimates. - J.P. Morgan Read more
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Despite adding around 1,500 new stores between 2022 and 2024, Starbucks’ revenue hasn't increased. Competition from chains like Luckin, Cotti and Manner have increased sharply in the years following the pandemic. Read more
