Tony D'Onofrio
Tony as Co-Host/Guest
Loss Prevention Research Council Weekly Series - Episode 117 - Mid-Year Retail Checkup, E-Commerce, and UK Oxford Street
With Dr. Read Hayes, Tony D'Onofrio, and Tom Meehan
Mid-year Checkup: What Retail Execs are Saying about inflation and inventory and more. E-commerce Revenue to Shrink for the First Time. UK Oxford Street Footfall jumps 24% thanks to international visitors.
Loss Prevention Research Council Weekly Series - Episode 116 - UK Crime, NRF views on Recession, and Cloud Computing
With Dr. Read Hayes, Tony D'Onofrio, and Tom Meehan
UK Retail Leaders Call on Police to Prioritize Crime. UK retailers have spent £715m ($835 million) on crime prevention in 2020/21. Retail sales, which does not include auto sellers, gas station and restaurants, were up 7% in the first six months of the year, according to NRF. Where Americans Plan to Cut Back in the Face of Inflation. Amazon Leads $200 Billion Cloud Computing Market.
Loss Prevention Research Council Weekly Series - Episode 115 - Retail Criminals Profiles, Inflation / Recession Impact, and Solutions
With Dr. Read Hayes, Tony D'Onofrio, and Tom Meehan
USA has 27 million known shoplifters, but only 3% are professionals. Only one out of every 100 shoplifters are arrested, and about 48% of shoplifters were repeat offenders. The top 3 items that retail thieves craved most are designer clothes (34%), laundry detergent (21%), and razors (20%). Inflation and hard economic times increase crime in general and this includes retail theft. For every $330 worth of products stolen, a retailer needs to sell an incremental $300,000 worth to break even.
Loss Prevention Research Council Weekly Series - Episode 114 - Consumer Perspectives on the Metaverse and Inflation
With Dr. Read Hayes, Tony D'Onofrio, and Tom Meehan
Men (73%) are more likely than women (62%) to visit metaverse destinations. Women more likely to use metaverse as a virtual showroom, browsing products digitally before returning to physical world to make purchases (25% women vs. 18% for men). More than half (53%) of consumers say their financial condition is worse in 2022 than it was in 2021. Nearly a third believe it will deteriorate over the next 12 months. Consumers think they’ll be living with higher prices for 600+ more days.
Loss Prevention Research Council Weekly Series - Episode 113 - Retail Crime Trends and Violence
With Dr. Read Hayes, Tony D'Onofrio, and Tom Meehan
USA retail crime results in $125.7 billion in lost economic activity and 658,375 fewer jobs, paying almost $39.3 billion in wages and benefits to workers. ORC costs retailers an average of $720,000 for every $1 billion in sales as of 2020, up from $450,000 five years earlier. 86% said that an ORC criminal has verbally threatened an associate with bodily harm. 2021 was another violent retail year in USA retail with incidents up 9% and fatalities up 14% from the previous year.
Loss Prevention Research Council Weekly Series - Episode 112 - Inflation impact on Amazon Prime Day / June Retail Sales and Top 10 Countries at Default Risk
With Dr. Read Hayes, Tony D'Onofrio, and Tom Meehan
Starbucks will close 16 U.S. stores by the end of July because of safety concerns. In Seattle, property crimes are up nearly 20%. In Los Angeles, property crimes are up citywide more than 14%. Countries with the highest risk of default in 2022 include....Prime members bought more than 300 million items, but inflation drove choices. USA retail sales in June rose 7.7% year over year, but it feels it was an inflation story.
Loss Prevention Research Council Weekly Series - Episode 111 - Convenience Stores Research and USA Violence
With Dr. Read Hayes, Tony D'Onofrio, and Tom Meehan
6 in 10 consumers consider purchasing a meal from a convenience store when stopping for fast food. 1 in 3 will drive away if there’s a single car ahead of them at the pump. Nearly half will walk out of a c-store if one or two people are in line at the register. Which smartphone are we happiest and most loyal to? In the past 7 weekends since, these 15 major cities experienced 860 shootings with 276 people killed and 896 people injured.
Loss Prevention Research Council Weekly Series - Episode 110 - The Latest Retail Statistics Including Headwinds
With Dr. Read Hayes, Tony D'Onofrio, and Tom Meehan
More spending is expected in physical retail than ecommerce in 2022 ($702 billion versus $604 billion), despite its slower growth rate. 2022 will mark a major milestone worldwide with e-commerce sales crossing $5 trillion for the first time. 73% of businesses are currently selling via social media, with that number expected to rise to 79% in the next three years. 61% of customers want to try products in person before making a purchase. The top 3 issues that retailers are facing are ....
Loss Prevention Research Council Weekly Series - Episode 109 - Top 5 Most Valuable Retail Brands and Inflation Impact
With Dr. Read Hayes, Tony D'Onofrio, and Tom Meehan
73% of people prefer brands that personalize shopping experiences.Brands with poor company branding pay 10% higher salary. Seven out of the 10 highest value brands are from the United States. Just keep your returns: Stores weigh paying you not to bring back unwanted items. The biggest cutbacks are in driving (52%), large purchases (47%), travel (46%), entertainment (50%) and clothing or other goods (42%).
Loss Prevention Research Council Weekly Series - Episode 108 - LIVE from NRF Protect 2022
With Dr. Read Hayes, Tony D'Onofrio, and Tom Meehan
Live from Cleveland, the latest tech news, protests, inflation, stagflation, and much more.
Loss Prevention Research Council Weekly Series - Episode 107 - Global Economic Forecasts And The Success of LP Technologies
With Dr. Read Hayes, Tony D'Onofrio, and Tom Meehan
Global real GDP growth is expected to decline to 1.8-3.6% in 2022 and to 1.8-4% in 2023, after 6% growth in 2021.Global inflation is expected to increase to 6.8-9% in 2022, before declining to 3.8-6.3% in 2023. It might be surprising, but the original purpose of the cash register was to stop theft. London is now the number 2 most CCTV surveilled city in the world with 1,138.48 cameras per square mile. On multiple levels EAS was really the first item level technology applied to consumer products.
Loss Prevention Research Council Weekly Series - Episode 105 - Shoplifting, Top Supply Chain Retailers, and Common Cyber Crimes
With Dr. Read Hayes, Tony D'Onofrio, and Tom Meehan
Shoplifting apprehensions were down 16.2% in 2021, while overall shoplifting recoveries (from apprehended and non-apprehended thieves) were up a staggering 30.8%. Nearly 27% of high risk applicants said they could be tempted to steal from their employers. Nine retailers make Gartner top global supply chain list. The most common types of cyber crimes.
Loss Prevention Research Council Weekly Series - Episode 106 - Mass Shootings, Data Breaches and USA Economic Forecast
With Dr. Read Hayes, Tony D'Onofrio, and Tom Meehan
Active shooter incidents identified by the FBI in 2021 represents a 52.5% increase from 2020 and a 96.8% increase from 2017. Not a single week in 2022 has passed without at least three mass shootings. Average cost per data breach for companies in 2020 was $4.2 million, which represents a 10% increase from 2019. In 2021, a new record was set with more than 5.9 billion user records stolen. GDP growth in the USA is projected to climb 2.6% in 2022 and another 2.1% in 2023.
Loss Prevention Research Council Weekly Series - Episode 104 - Zara Charges for Returns, Amazon's 1st apparel store, Walmart Launches Drones
With Dr. Read Hayes, Tony D'Onofrio, and Tom Meehan
Zara in the UK has started charging a fee of £1.95 ($2.39) to return merchandise via mail bought online. Returns cost retailers an average of 21% of their order value. Lidl Reaches 100 billion euros in sales. Amazon opens first physical apparel store. Drones to deliver to 4 million households for Walmart.
Loss Prevention Research Council Weekly Series - Episode 103 - Top 3 2022 Retail Tech and Good News on Store Openings
With Dr. Read Hayes, Tony D'Onofrio, and Tom Meehan
China retail sales fell by 11.1% in April from a year ago, more than the 6.1% decline predicted in a Reuters poll. The top 3 technology priorities for all retailers for 2022 are No.1 Inventory Visibility, No.2 refresh POS infrastructure), and personalize customer experience. In the first three months of 2022, major USA HQ retailers announced plans to open about 4,400 stores, , and to close about 635 stores, down from about 2,100 closing announcements in the first calendar quarter of 2021.
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It is a Small World
“Even monkeys can fall from their trees.” – Japanese Proverb
Continuing our global learning journey, our next stop is Tokyo Japan. Founded, in 1603, this city was once a small fishing village called Edo. In 1890, it became Tokyo which means Eastern Capital in English.
In Tokyo, you will find the world’s busiest intersection, the Shibuya crossing where 2,500 people cross the intersection, every time the lights turn green. This city also holds the record for the most Michelin starred restaurants at 212 places to enjoy amazing food.
Tokyo is the most populous city in the world with 37 million people. Uniqueness is everywhere, even in vending machines, where you can buy hot meals, fresh produce, and even umbrellas. There is one vending machine in the city for every two people.
Have lost count on the many times I visited Tokyo to experience their modern retail industry. This picture is from the New Otani Hotel gardens, a favorite during multiple visits.
As the Japanese proverb that opened this summary reminds us, no matter how accomplished we become, you can always make a mistake. Overconfidence can lead to missteps. Life is one sweet ride and Japan provides many reminders on how to enjoy it.
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Brilliant Research
Deloitte Global Retail Outlook 2024
After a prolonged period of suppressed consumer spending, macroeconomic and geopolitical uncertainty, and rapid changes in consumer behavior (among other things), the global retail industry stands at a crossroads; forced to make decisions about long term investments in new technology and business models while at the same time managing the rising cost of doing business and a decline in the spending power of consumers. - From Deloitte Insights Read more
Smart Infographic
The World's Top Flight Routes by Revenue
In 2024, a record 4.7 billion people are projected to travel by air—200 million more than in 2019. While revenues surged to an estimated $896 billion globally last year, airlines face extremely slim margins. On average, they made just $5.44 in net profit per passenger in 2023. Today, the industry faces pressures from high interest rates, supply chain woes, and steep infrastructure costs. - From Visual Capitalist
Insightful Videos
The World Ahead 2024: five stories to watch out for
From the biggest election year in history, to how to control AI and even taxis that fly, The Economist offers its annual look at the world ahead. Read more
