One retail customer that experimented with eliminating hard tags from its LP programs saw shrink more than double in test locations within one year. Another retailer saw shrink grow 40% to 70% in test departments in just seven weeks. A third retailer saw shrink increase by 40% in stores or categories where tags were removed — but not elsewhere in the store.
Americans are now roughly twice as likely to prefer getting their news from digital devices than television. Three-in-ten USA adults regularly get their news on Facebook with YouTube coming in second at 26%. For GenZs, one-third regularly scroll TikTok for news, up 255% since 2020. AI impact for retail by 2029 will reach $9.2 trillion dollars.
Most retail workers feel unsafe; want better planning, security. The top consumer fears about online marketplaces are… LA Sheriff says it busted a retail crime ring with millions of dollars of stolen medications and personal care products
In UK, of the 408,690 police-recorded shoplifting offences in England and Wales in 2023 that were assigned an outcome, 16% were charged or summonsed while 58% of the investigations were closed with no suspect identified. In USA while the rate of reported violent crime fell 2.1% between 2021 and 2022, total violent crime—reported and nonreported—rose from 16.5 incidents to 23.5 per 1,000 people. Nonreported violent crime in 2022 exceeded the 2015-19 average.
An interview with Michael Lamb, former Loss Prevention Vice President at Home Depot, Walmart, and Kroger. What will Mike focus on next?
61% of retailers plan to implement RFID in their stores by 2026. Companies that are using RFID in their retail operations averaged profit growth that was 57% higher than those which did not. For 2024, the same companies are expecting profitability to be 88% higher than those not already using RFID.
One study of retailers in the United States, UK, and other European countries found that companies with self-checkout lanes and apps had a loss rate of about 4%, more than double the industry average. 15% of self-checkout users confess to purposely stealing. While 60% of those who have stolen felt remorseful and 33% say they’ve been caught, 44% say they’ll likely do it again. 31% of Gen Zers and 21% of millennials have purposely taken an item without scanning it.
We’re talking about operations that have fleets of trucks, 18-wheelers that have palletized loads of stolen goods, that have cleaning crews that actually clean the goods to make them look brand new. “The financial impact is real, but way more important is the human impact, the impact it has to our associates, the impact it has to our guests,” Ulta CEO Dave Kimbell told CNBC in a rare sit-down interview.
Latest UK crime survey shows a massive increase in violence and abuse, reaching the levels experienced during the pandemic at nearly half a million incidents a year. It also shows a massive increase in customer theft, doubling to just shy of £2 billion; a lack of confidence in the police response, with 60% rating it as poor or very poor; and a continuation of the rise in cyber crime. Less than half (47%) of Gen Z Americans are thriving in their lives. Best places to retire in the world.
Forecasted sales growth by retail channel in 2024 is 5.1% for physical stores and 7.1% for e-commerce. IT spend at the enterprise level is expected to rise 4.9% and for stores at 4.3%. The top 5 areas where retailers are implementing artificial intelligence are....Compared to 2022, the data indicates that returns were up 15% for Cyber Week 2023, nearly doubling the pace of recorded sales growth. A Roman fertility festival was the precursor to Valentine’s Day.
Deloitte’s baseline forecast anticipates continued growth in consumer spending at a rate slightly below GDP growth due to falling inflation, low unemployment, and increasing productivity growth. Six technologies for 2024. Technology will play a key role for both retail and restaurants in 2024, with 100% of retail and restaurant owners surveyed stating that automation and technology have improved their businesses. 6 Questions to Ask Midpoint in your Career.
Most violent offenses remained elevated in 2023 compared to 2019, the year prior to the outbreak of COVID and the widespread social unrest of 2020. There were 18% more homicides in the study cities in 2023 than in 2019, and carjacking has spiked by 93% during that period. Shoplifting jumped upward by 22% from 2022 to 2023. 41% of U.S. shoppers are aware of retailers using AI in their buying journeys. Top Ten Countries Leading the AI Race.
Total returns for the retail industry amounted to $743 billion in merchandise in 2023. The total amount of dollars lost to returns abuse and fraud in 2023 is $101 billion. During USA Holiday Season there were 28 retail fatalities which were up 87% and 25 Organized Retail Crime Cases which were up 67%. In 2023 there was an 80% surge in store closures.
In 2024, the top 5 New Year resolutions for Americans are Saving Money, Be Happy, Exercise More, Improve Physical Health, and Eat Healthier. Your future, including what is in front of you, has not been written. Maybe setting New Year resolutions is a good place to start. Always remember that you are in control of your destiny and can craft the life you always dreamed about.