Research

September 04, 2023

What is the Future of Generative AI? An Early View in 15 Charts

Generative AI (gen AI) features stand to add up to $4.4 trillion to the global economy—annually. What will the technology be good at, and how quickly? What types of jobs will gen AI most affect? Which industries stand to gain the most? And More. - From McKinsey & Company

August 21, 2023

Global Commerce Trends for the 2023 Holiday Season

The gap between global ecommerce sales growth and retail sales growth has shrunk, likely MADE POSSIBLE BY producing a modest 2023 holiday season where ecommerce sales will slightly outpace brick-and-mortar. Online retailers will likely kick off their promotions in October, creating an elongated holiday shopping season where consumers wait for the best discounts. - From Insider Intelligence eMarketer

August 15, 2023

Accenture Technology Vision 2023: When Atoms Meet Bits

The next wave of business transformation will shift from creating isolated digital capabilities to creating the foundations of a new reality—a shared reality that seamlessly converges the physical lives we’ve been leading with the digital ones we’ve been rapidly expanding. The goal is not incremental improvement, but a step change.  – From Accenture

August 07, 2023

Global Recession Watch: The Latest Data

The question of whether the US will fall into a recession remains open.  The structural challenges facing Europe—from demographics to energy to the ongoing war in Ukraine—present meaningful headwinds with no clear resolution in sight. The eurozone has technically entered a recession. - From Bain & Company

July 31, 2023

2023 Insight Intelligent Technology Report: Are we Entering a New Era of Innovation?

The goal of this publication is to offer insight into the technology priorities of business leaders and to highlight areas where there is both room for improvement and reason for optimism. It is based on a sizable survey conducted in early 2023, at a moment when the global economic outlook was highly uncertain. - An IDC Brief Sponsored by Insight

July 25, 2023

Retail Technology Innovation Hub Top 100 Retail Technology Influencers List

Honored to be on this list. RTIH has scoured the retail technology world to find the most influential figures for this comprehensive list of people and trends that shape the industry and help drive it forward. - From Retail Technology Innovation Hub

July 18, 2023

The Six Forces: Navigating the New World of Consumer Markets

Change is a staple of humanity. Nowhere is the velocity of change more evident than in the consumer industry, which has seen 20 years of dramatic transformation. Yet today, the industry stands on the precipice of an even more momentous paradigm shift and faces a once-in-a-century economic, social, and technological transition. – From Deloitte Insights

July 10, 2023

2023 Grocery Tech Trends Study

With inflation and an uncertain economic environment continuing to impact retail, grocers certainly have felt limited by how much they should invest, but more than half of those surveyed (57%) expect their tech spending to increase in 2023. - From RIS News

July 04, 2023

Top 10 Emerging Technologies of 2023

Now in its 11th year, the Top 10 Emerging Technologies of 2023 report outlines the technologies poised to positively impact society in the next three to five years. The report broadens its scope beyond describing the top 10 technologies and associated risks and opportunities to include a qualitative assessment of how each technology is set to impact people, the planet, prosperity, industry and equity. - From the World Economic Forum

June 19, 2023

The Economic Impact of Generative AI: The Next Productivity Frontier

Generative AI could add the equivalent of $2.6 trillion to $4.4 trillion annually across the 63 use cases analyzed—by comparison, the United Kingdom’s entire GDP in 2021 was $3.1 trillion. This would increase the impact of all artificial intelligence by 15 to 40 percent. - From McKinsey & Company

June 12, 2023

Klarna The Future of Retail Report

The study examined shopping habits 18 years from now, when Gen Zers will turn 40 and together with Millennials be the dominant consumers. 65% want the shopping experience to become more personalized in the future, and 36% are sure it will be, both in-store and online. - From Klarna

June 05, 2023

Shoppers force retailers to face ever-changing digital marketing dynamics

Online shoppers continue to open and purchase from email marketing. Facebook advertising is the social channel most likely to lead to a purchase. 55% of online shoppers surveyed don’t purchase as a result of influencers. - From Digital Commerce 360

May 30, 2023

Retail's AI Revolution

May 22, 2023

Jack L Hayes International Annual Retail Theft Survey

81% of survey participants reported an increase in shrink in 2022. Total apprehensions increased 45.6% and total recovery dollars from these apprehensions increased 70.5%. Participants recovered over $288 million from apprehended shoplifters and dishonest employees in 2022, up 70.5% from 2021. - From Jack L Hayes International 

May 15, 2023

Future of Jobs Report 2023 - World Economic Forum

Within technology adoption, big data, cloud computing and AI feature highly on likelihood of adoption. More than 75% of companies are looking to adopt these technologies in the next five years. The fastest-growing roles relative to their size today are driven by technology, digitalization and sustainability. - From World Economic Forum